FAQs

📦 Shipping & Delivery

When will my order arrive?

Most orders arrive within 7–14 working days. We ship from warehouses in both the USA and the UK, depending on your location. You’ll receive a shipping confirmation email once your order is on its way.

Do you ship internationally?

Yes – we ship worldwide! Please note, international customers are responsible for any import taxes or customs fees in your country.

Returns

What’s your return policy?

We hope you love your Luxe Jewish Life goodies – but if something’s not quite right, we accept returns within 14 days of delivery.
Items must be unused, in resaleable condition, and in original packaging.

To request a return, just email us at support@luxejewishlife.com with your order number and reason for return.

Please note:

Return shipping is your responsibility
A $9 per item fee will be deducted from your refund to cover original shipping and handling
We do not offer exchanges at this time
All items marked Final Sale and international orders outside the USA and UK are not eligible for return

My item arrived damaged or incorrect—what now?

We’re so sorry! Please email support@luxejewishlife.com right away and we’ll make it right ASAP.

🛍 Orders & Stock

Can I cancel or change my order?

We’re unable to cancel an order once it’s been placed.

But if you’ve made a mistake – like entering the wrong shipping address or selecting the wrong item – please email us ASAP at support@luxejewishlife.com. Our team works hard to pack and ship your order as quickly as possible, so if it’s already been dispatched, we may not be able to make changes.

That said, we’ll always do our best to help. Luxe Jewish Life™ cannot be held responsible for any incorrect details entered by the customer, so please double-check everything before you check out.

The item I want is sold out - will it be restocked?

Some items are limited edition (especially bundles and seasonal drops), however, it is possible that certain styles may be restocked! Be sure to join our mailing list or follow @luxejewishlife on Instagram to be the first to know.

✨ General

How can I contact customer support?

Email us at support@luxejewishlife.com – we’re here to help and will get back to you within 2 business days.